CPR Basics ~ 757-525-9164
CPR Basics' FAQs ~ eCards FAQ

Frequently Ask Questions

1.What is the cost of the course?
Basic Life Support $70.00  (Renewal $70)
Heartsaver CPR/AED $75 Adult only ($80 Adult Child & Infant)
HeartCode BLS Test/Skills $50.00   Heartsaver Test/Skills $65
Full schedule, prices and additional information on "Home" and “Payment Page" tabs.

2.Is the class for healthcare providers?
Yes. The new CPR cards (2015 updated guidelines) will no longer have the words "Healthcare Provider" on them, they will simply read "Basic Life Support Provider."

3.Do I need to bring my current CPR card to a renewal class?
Yes. Also, please bring paper/pen/pencil to class to take notes.

4.If my CPR card has expired can I still take the renewal class?
Since the 2015 updated CPR guidelines have been released technically there are no "renewal classes." Renewal classes will begin November 2017.

5.Do I get my ecard right after the class is complete?
No, the ecard will be emailed within 2 business days after class, if you do need temporary proof a letter will be provided. See below for more information on eCards.

6.When do I pay for the class?
All classes are prepaid on this site at the time of sign-up (CC/Debit ~ MasterCard, Visa, American Express, Discover ~ checks-local banks only, please). Checks must be received before class date (Payable to CPR Basics and mail to Cathy Greene, CPR Basics, 809 Main St., #105, Newport News, VA 23605).

7.What if I need to change or cancel the class I registered for?
Send an email or call as soon as you know you cannot make the class. Please don't sign up for another class. In your email let me know which class you want to attend and I will move your reservation. 

8.Do I need a student manual?
Yes. Student manuals are available at the office or this site for purchase. Class materials are not mailed. You can  pick up during office hours (office hours on "home" tab).

9. What do I wear to class?
Wear comfortable clothing since you will be performing your skills testing on the adult victim on the floor. Please do not wear clothing that will expose your breasts or buttocks, you will be asked to reschedule. Knee pads are provided. Also, a good idea to bring some water or whatever your drink of choice (no alcohol please!).

10.  Can I use my notes while taking the exam?
Yes, AHA has implemented an open-resource testing option. You can use your student manual and notes while taking the test. The new open-resources testing policy has been updated with the new 2015 guidelines so bring you pen and paper with you.

11. How long does the skill session take to complete?
The skill session takes about an hour to complete.

Frequently Ask Questions - eCards 

1.    What are eCards?
An eCard is the electronic equivalent of a printed course completion card and can be provided to students as an alternative to a printed card. eCards are valid course completion cards and can be presented to employers as proof of successful completion of an AHA course.

2.    What is the certification time period for eCards?
Just like printed cards, ecards have a two-year certification period.

3.    Can a student get an eCard and printed card?
No, as of January 1, 2017 CPR Basics will only issue eCards. The eCard have two printable options, the larger certificate and the smaller wallet size copy. Also, the eCard has a QR code. 

4.    Is there a way employers/schools can validate the authenticity of an AHA eCard?
Yes, employers can validate that an eCard is authentic by entering the card information at www.heart.org/cpr/mycards.

5.    How soon after class will eCards be available to the student?
Please allow 2-3 business days to receive an email with a link for your eCard. An email will be delivered to the email address that you have provided when you registered at heart.org. 

6.    After I get the email saying my eCard is available what is my next step?
After receiving the email, click on the link in the email, it will take you back to the AHA website. You will be prompted to create a security question and answer, take a quick 6 question survey (optional) and then you will be able to print your CPR eCard. There is a QR code on the eCard so you can scan it into your smartphone as well.

7.    Will there be a smaller printable eCard for my wallet?
Yes, with the new 2015 guidelines, AHA has included a printable wallet size certificate option along with the full size certificate. Also, a QR code is available on the certificate and wallet size.

8.     What if I can't find my log on information for my eCard?
Just go to www.heart.org/cpr/mycards and enter your first and last name and email address and it will take you back to your eCard.