Frequently Ask Questions
1.What is the cost of the course?
Basic Life Support $75.00 (Renewal $75)
Heartsaver CPR/AED $85 Adult only ($95 Adult Child & Infant)
Heartsaver First Aid CPR/AED $100 (Adult only $95)
HeartCode BLS Test/Skills $65.00 Heartsaver Test/Skills $75
Full schedule, prices and additional information on "Home" and “Payment Page" tabs. For on-site prices please call, email or text for group rates.
2.Is the class for healthcare providers?
Yes. The new CPR cards (2020 updated guidelines) will no longer have the words "Healthcare Provider" on them, they will simply read "Basic Life Support Provider."
3.Do I need to bring my current CPR eCard to a renewal class?
Yes. Also, please bring paper/pen/pencil to class to take notes.
4.If my CPR card has expired can I still take the renewal class?
You cannot take a renewal class if your CPR card has expired. Also, you must bring a copy of your current CPR card to class printed out or on phone.
5.Do I get my eCard right after the class is complete?
Yes, the ecard will be emailed within 2 hours after class. See below for more information on eCards.
6.When do I pay for the class?
All classes are prepaid on this site at the time of sign-up (CC/Debit ~ MasterCard, Visa, American Express, Discover ~ checks-local banks only, please). Checks must be received before class date (Payable to CPR Basics and mail to Cathy Greene, CPR Basics, 809 Main St., #105, Newport News, VA 23605).
7.What if I need to change or cancel the class I registered for?
Send an email or call as soon as you know you cannot make the class. Please don't sign up for another class. In your email let me know which class you want to attend and I will move your reservation. All refunds will be charged a $10 fee, if less than 24-hour notice a $20 fee will be imposed. No/call no/shows full forfeiture of fees. If more than 10 minutes late and want a refund 50% of the class fee will be imposed. Please plan accordingly. No fee to reschedule.
8.Do I need a student manual?
Yes. Student manuals are available at the office or this site for purchase. Class materials are not mailed. You can pick up during office hours (office hours on "home" tab).
9. What do I wear to class?
Wear comfortable clothing since you will be performing your skills testing on the adult victim on the floor. Please do not wear clothing that will expose your breasts or buttocks, you will be asked to reschedule. Knee pads are provided. Also, a good idea to bring some water or whatever your drink of choice (no alcohol please!).
10. Can I use my notes while taking the exam?
Yes, AHA has implemented an open-resource testing option. You can use your student manual and your notes while taking the test so bring pen and paper with you.
11. How long does the skill session take to complete?
The skill session takes about one and a half hours to complete or more time as needed.